Terms & Conditions

Last updated: 11/6/2025

1. Acceptance of Terms

By accessing and using Coachalyze, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. Account Types and Subscriptions

Coachalyze offers different account types:

  • INDIVIDUAL: For individual coaches with PRO or BASIC subscription tiers
  • CLUB_ADMIN: For club administrators to manage multiple coaches
  • CLUB_COACH: For coaches under a club organization with full PRO features

Subscription fees are processed through Stripe. You agree to provide accurate payment information and authorize recurring charges based on your selected plan.

3. User Responsibilities

As a Coachalyze user, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the platform only for legitimate coaching and player development purposes
  • Obtain appropriate consent before entering player data
  • Not share login credentials with unauthorized users
  • Comply with all applicable laws and regulations

4. Data Ownership and Usage

You retain ownership of all player and team data you enter into Coachalyze. We use this data solely to provide our services, including generating AI-powered insights and progress reports. You grant us a license to process this data for service delivery and improvement.

5. Parent Access and Reporting

Coaches are responsible for ensuring they have proper authorization before sharing player reports with parents via email. Coachalyze provides the tools but coaches maintain responsibility for appropriate use and compliance with privacy regulations.

6. Club Admin Responsibilities

Club administrators agree to manage coach invitations responsibly, monitor seat capacity, and ensure their organization's use of Coachalyze complies with these terms. Club admins are responsible for their coaches' actions on the platform.

7. Cancellation and Refunds

You may cancel your subscription at any time through your account settings or the Stripe customer portal. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused portions of your subscription.

8. Prohibited Uses

You may not:

  • Use the platform for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Share or resell access to your account
  • Scrape, copy, or reverse engineer our platform
  • Upload malicious code or compromise system security
  • Misuse AI-generated insights or claim them as your own analysis

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

10. Limitation of Liability

Coachalyze provides tools for coaching and player development but does not guarantee specific outcomes. We are not liable for decisions made based on platform insights, AI-generated reports, or data analysis. Our liability is limited to the amount you paid for services in the past 12 months.

11. Intellectual Property

All platform code, design, logos, and original content are owned by Coachalyze. AI-generated insights are provided as a service feature. You may use reports for coaching purposes but may not redistribute our proprietary technology.

12. Changes to Terms

We may update these Terms and Conditions periodically. Significant changes will be communicated via email at least 30 days in advance. Continued use after changes take effect constitutes acceptance of the new terms.

13. Termination

We reserve the right to terminate accounts that violate these terms. Upon termination, you may export your data within 30 days, after which it will be deleted according to our retention policy.

14. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with [Arbitration Rules].

15. Contact Information

For questions about these Terms and Conditions, please contact us at legal@coachalyze.com